Thank you for making my day miserable. Thank you for being uncooperative a$$holes that couldn't take a bad situation and fix it. God forbid you should go out of your way, to fix something that YOU SCREWED UP, instead of punishing me for it. Thanks.
I hope you appreciate that after 10 EFFING YEARS you have lost a loyal customer. If the g.d. post office destroys my payment to your lousy a$$ company, and you send it back along with a letter saying to resend it and you'll take care of it, you SHOULD DO THAT.
Don't punish me for sending one payment including that payment and the next due one. No one told me I needed to send two checks. No one told me that if I sent one I would be punished and have to make a huge payment the next month because that payment would ONLY COUNT AS ONE.
I wrote my check on JANUARY 7th..what right do you have to post it for DECEMBER 23, so you could get rid of the late fee the easy way. Thanks an effing lot. Nw my good credit is going to get screwed because of YOUR LAZY A$$. And you have some nerve giving ME attitude on the phone, when I am trying to make this right and you are telling me TOO F'king bad lady, you should've sent two checks there is nothing we can do. EFF YOU.
So I hope you are happy. You have lost me as a customer, and I will bad mouth your name to every damn person I know. I hope that it was worth it to you. I will be sending my letter to your corporate office along with your lousy ass credit department. Happy Effing New Year.